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FAQ
Frequently Asked Questions

Why choose our English language programmes?

We have over twenty years’ experience of organising courses for students. We are accredited by ABLS which ensures that our school offers well organised and implemented programmes.

We wish to provide our students with the best service we can and so we have created policies and put administrative systems in place to help us achieve these. Our staff members have qualifications in child protection, child welfare, health and safety as well as teaching. Younger students are looked after at all times including lesson times, break times and on excursions by qualified and well-trained staff. It is a requirement that all adults who work with children have a CRB check (Criminal Records Bureau) and we comply with this.Our ethos has always been based on offering a high quality, personal service by getting to know the students individually and having small class sizes (1:12), helping our students to learn English fast.

We try to ensure that we have a good mix of nationalities in each class so the students are not only speaking English rather than their mother tongue but also make international friends and, of course, have fun.

Our home-stay families are thoroughly vetted and re-inspected every two years.

Leamington Spa is a great place to study. It is a beautiful Regency town with plenty to offer students. It is cosmopolitan without being overwhelmed by large numbers of international students.

Being in the centre of the country makes access to other towns and cities, as well as transport links very easy. We have the world famous towns of Warwick and Stratford-upon-Avon on our doorstep and are within easy reach of several airports, motorways and train stations.

Ideally located for any stay in the U.K. we are just over 1 hour from London, 1 hour from Oxford and 30 minutes from Birmingham. We are situated in one of the most beautiful and unspoilt parts of England offering a friendly and safe atmosphere and environment.

Which courses can I choose from?

We can offer a wide range of high quality English language courses which all have a great deal of flexibility. As well as our ever increasingly popular Summer Camp for children we are open all year round with Closed Group Programmes for schools and colleges and One to One and Small Group Courses for Adult Courses.

The adult courses include tuition in General, Business English and Examination Preparation. Courses can be combined to extend the number of hours of study and we run Parent and Child Classes in July and August.

Are the arrival and departure dates flexible?

We understand that it is difficult to find flights that perfectly fit in with our schedule and so we will accommodate students arriving and departing at different times although this will result in slightly higher accommodation costs to the students. We would remind you however that students feel more comfortable if they start their courses on the same day as all the others.

How much do airport transfers cost?

Please see our Airport Transfers page or our brochure.

Do we have to book airport transfers through The Heart of England?

No, students can book airport transfers with us but are welcome to make their own arrangements if they wish.

How do you organise airport transfers?

Students will be met by a bus, minibus or taxi by a representative of The Heart of England Language School They are then taken to a central meeting point for host families for groups or directly to their host family’s house for individuals.

What should I do if I arrive independently?

Students arriving independently must advise their hosts directly or the school as to what time they will arrive. If this has not been organised with at least 1 weeks’ notice they may have to wait for access to the house.

What happens on the first day of study?

We have weekly tests for initial assessment and on-going assessment. These consist of a multiple choice test with a choice of answers and a short speaking test. This takes about 1 hour and enables us to put the students in the best class for their ability. The teachers will continue to monitor the students to ensure that the tests have given us the right results.

What if the student wants to change level?

The teachers meet on a regular basis to discuss the students’ ability and students are moved, if required, between classes following these discussions.

Your child may want to move to be in the same class as a friend and we cannot let this stand as they will not progress as fast as they should and will also hold the rest of the class up. They will quickly make friends in their own class and this will help their confidence more than if they rely on friends.

Please remember our teachers are qualified and experienced and will have a clear idea of which class is best for the students and the decision of the Director of Studies is final.

We give all students a simple questionnaire on their second day with us to look for any problems. The teachers, hosts and afternoon leaders also report back any conversations they have had with students where they feel that there may be a problem.

When do bookings close?

We are getting busier each year and where we advised booking before May last year we are finding that some weeks are already fully booked by Easter this year. We will try our best to accommodate you but July is increasingly oversubscribed.

How does the booking process work?

Please phone or email who will provide you with an enrolment form and help you through the process of booking.

Why should our adult students choose one-to-one or small group tuition?

Studies around the world continue to evidence the benefits of focused one-to-one and small group learning. Even here in the UK, the government is committed to funding one-to-one tuition, despite the cuts in education.

How do you choose your teachers?

Good teachers, possess a number of qualities; they are patient, they are well organised, they are reliable, they have excellent subject knowledge and above all they have a desire to help students learn effectively.

How do I know whether the tuition is working or not?

Progress will be documented by the school through the use of formal and informal assessments. These assessments are formative and able to describe the progress the student is making. Students will be invited to individual assessment meetings to offer guidance and the opportunity for the students to express their thoughts to the school.

What does progress look like?

Generally progress can be measured formally through the use of tests and assessments. However, whilst tests can provide a clear indication of academic progress, progress, especially in the first few months, might manifest in other forms. For example, the students’ confidence may develop, children’s behaviour may improve or their punctuality might get better.

Often progress does not happen as a smooth change. Students sometimes feel they are not progressing for a while and then suddenly make a large improvement.